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Digital help

Digital help for people and families, at home in Italy

The SPID digital identity that will not work, the mailbox that is full, a document to sign and send, the computer that has stopped, the Airbnb listing that needs sorting out, the guests to declare on the police portal. These are the things that block a whole day and that nobody explains to you calmly. I come to you, we sort them out together, and I leave you written instructions so you can do it yourself next time.

Illustrazione 3D di una finestra con la scritta AIUTO Illustrazione 3D di una persona con un pennello

What I do:

How it works

One phone call, one day together, and the problem does not come back

No problem is too small. Most of the requests I get are half-hour jobs, and to the person facing them they are walls. The way of working is always the same.

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You tell me the problem

A phone call or a message on WhatsApp, even just a photo of the screen. I tell you straight away whether it is a ten-minute thing or an afternoon.

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We agree on a day

I fit around your hours, not the other way round. Saturdays too, if you work during the week.

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I come to your home, or we do it remotely

In person in Abruzzo, in central Italy. From a distance over a video call, where that is enough: plenty of things get solved that way in twenty minutes.

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We sort it out together, not behind your back

You watch what I do while I do it. It is the only way not to find yourself at the same point a month from now.

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You type the passwords yourself

Where I genuinely have to see one, we change it together at the end. I do not keep credentials and I do not write them down anywhere.

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I leave you written instructions

A sheet with the steps, in plain language and not in computer-speak, to keep next to the computer.

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I stay reachable

If the same thing comes back, you write to me. A short question is not charged for.

A real example. The owner of a seaside flat for rent had an Airbnb listing stuck half finished and did not know how to declare her guests on Alloggiati Web, the Italian police portal, which is compulsory within 24 hours of arrival. We finished the listing, sorted out the photos, prices and calendar, and did the first declarations together. Now she does them herself in five minutes.

If you let out a flat in Italy this is the request that reaches me most often, and it is the one where not speaking Italian hurts most: Airbnb and Booking to set up, Alloggiati Web and the tourist tax to handle, receipts to issue. None of it is difficult: it is just badly explained, and only in Italian. Once we have been through it together you do not need anybody.

If you would rather learn than have it done for you, the courses page has the digital literacy course: there you learn to get around on your own, here the thing gets solved now. People often start here and carry on there.

Frequently Asked Questions

And if your question is not here, call: I answer, not a switchboard.

Yes, and for this kind of thing it is what works best. I am based in Abruzzo, in central Italy, and I travel from there. Further afield is still possible: I tell you the contribution towards the journey before I set off.

It depends how much time it takes, and most of the time it takes less than you think. I tell you on the phone before I set off, so there are no surprises. A short question over the phone is not charged for.

Yes: setting up and recovering SPID, PEC and digital signatures, applications to submit, documents to sign and send. Along with email, these are the most frequent requests, and they are the ones that are hardest if Italian is not your first language.

Yes, it is one of the things I do most often on this coast: listing and calendar on Airbnb and Booking, declaring guests on Alloggiati Web within 24 hours, tourist tax and receipts. We do it together the first time, and from the second you are on your own.

Yes, and those are the jobs I am best at. I have taught programming for five years, including to eight-year-olds: explaining without making anybody feel out of place is exactly my trade. There are no stupid questions.

Where possible you type them and I look away. When it is unavoidable that I see one, we change it together at the end of the visit. I do not keep credentials and I do not write them down anywhere.

What Do You Need?

Ask for a free consultation

    Where I Work

    At your home in Abruzzo, and remotely anywhere

    Email

    info@oriondev.it

    Phone

    +39 392 342 3067

    What Clients Say

    Read The Client Reviews

    ‘The software Orion delivered went well beyond what I expected. He was precise, professional and followed my instructions to the letter. In short, if you are looking for software built around your needs, go to him, you will not be making a mistake.”

    sethdeangelis

    Fiverr review

    ‘’Thanks to Orion I got my first website and I am really pleased with the result, because it matches the idea I started with. Polite and professional, and always available for changes afterwards. I warmly recommend his work.”

    Amalia Di Tecco

    Google review

    ‘’Orion built a store from scratch for my e-commerce in no time at all. I can only recommend him to anybody who wants their website done to a really professional standard. Very quick to reply, and faultless after-sales support.”

    RetroGaming24

    Google review

    ‘’An excellent professional, superb communication, attentive to every detail, and constant support. I recommend him to anybody who needs software built.”

    rizzoivan

    Fiverr review

    ‘’Great seller highly recommend and provided a proffesional service as well as a polished project that met my expectation. Recommend this seller, very kind and great communication throughout the project!”

    kurt_mendoza

    Fiverr review

    ‘’Perfect, excellent seller and an expert programmer, highly recommended. I will be building more software with him.”

    secupry

    Fiverr review